Terms and Conditions

1. Responsibility for Materials:
Miami Custom Printing is dedicated to delivering high-quality custom products. However, we are not responsible for any factory defects in the garments or materials provided by our suppliers. Any issues arising from manufacturing defects in the original garments or items are beyond our control and liability. We encourage customers to inspect all products upon receipt.

2. Payment Terms:
For first-time customers, full payment (100%) is required before Miami Custom Printing will begin any work on your order. This includes ordering materials, creating designs, and starting production. For repeat customers, a 50% deposit is required upfront, with the remaining balance due upon completion of the order. Please note that no work will commence until the required payment or deposit has been received. The production timeline is contingent upon timely payment.

3. Design Approval:
Once you approve your design, no changes can be made. It is crucial that you carefully review the design before giving your approval. Any dissatisfaction with the design after approval is the customer’s responsibility, and no alterations or refunds will be accommodated. The approved design is final, and production will proceed exactly as per the approved specifications.

4. Refund and Cancellation Policy:
Due to the custom nature of our work, Miami Custom Printing does not offer refunds. Each order is made specifically to your requirements, making refunds infeasible. In the rare event of a clear error on our part, a refund may be considered but only after a thorough investigation. Any potential refund or resolution will be at the sole discretion of Miami Custom Printing, and only when a significant error is evident.