Privacy Policy

Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with the Services:

• Contact details including your name, address, billing/shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, and payment confirmation.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to cart, purchase, return, or cancel.
• Communications with us including information you include in customer support inquiries.
• Device information including your IP address, browser, network connection, and unique identifiers.
• Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

• Directly from you when you create an account, visit or use the Services, or communicate with us.
• Automatically through the Services from your device via cookies and similar technologies.
• From our service providers who collect or process your personal information on our behalf.
• From partners or other third parties.

How We Use Your Information

• Provide & Improve the Services. To process payments, fulfill orders, manage your account, arrange shipping, and create a personalized shopping experience.
• Marketing & Advertising. To send promotional communications by email, text, or mail, and to show relevant online advertisements.
• Security & Fraud Prevention. To authenticate your account, secure payments, and detect or investigate fraudulent or malicious activity.
• Communicating with You. To provide customer support and maintain our business relationship with you.
• Legal Reasons. To comply with applicable law, respond to legal process, and enforce our terms or policies.

How We Disclose Your Information

• Service providers such as Shopify, payment processors, data analytics, customer support, cloud storage, and fulfillment.
• Business & marketing partners to provide advertising and marketing services.
• When you consent to disclosure, such as through social media widgets or login integrations.
• Within our corporate group or affiliates.
• In connection with a business transaction such as a merger, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and third parties in other countries in order to provide and improve the Services. To learn more, visit the Shopify Consumer Privacy Policy.

Third Party Websites

The Services may provide links to third-party websites. We are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content, owners, or operators.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you believe a child has provided us with their information, please contact us to request deletion.

Security & Retention

No security measures are perfect or impenetrable. We recommend that you do not use unsecured channels to communicate sensitive information. How long we retain your personal information depends on factors such as maintaining your account, providing Services, complying with legal obligations, and resolving disputes.

Your Rights & Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Right to Access / Know — request access to personal information we hold about you.
• Right to Delete — request that we delete personal information we maintain about you.
• Right to Correct — request that we correct inaccurate personal information.
• Right of Portability — receive a copy of your personal information and request transfer to a third party.
• Right to Opt Out — opt out of the sale or sharing of your personal information for targeted advertising.
• Communication Preferences — opt out of promotional emails at any time via the unsubscribe link.

Complaints & International Transfers

If you have complaints about how we process your personal information, please contact us using the details below. We may transfer, store, and process your personal information outside the country you live in. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date.