Terms of Service

Order Initiation & Payment

To maintain our production schedule and secure inventory, Miami Custom Printing requires 100% payment upfront for all custom orders. Work begins, and materials are committed to your project, immediately upon receipt of cleared payment. All payments are final.

Proof Approval & Authorization

Before production begins, a digital proof will be sent for your review.

• Authorization: We do not require a physical signature. Replying to our proof email with "Approved," "OK," "Proceed," or any similar affirmative confirmation serves as your final authorization.
• Your Responsibility: Please check all spelling, colors, sizes, and placements carefully. By replying with your approval, you acknowledge that the order is correct.
• Finality: Miami Custom Printing is not responsible for errors (including typos) that were present on the approved proof. Once approved, the design is locked and cannot be changed without additional costs.

Cancellation & Materials Policy

Because all orders are custom-manufactured to your specific requirements, orders cannot be canceled once payment is processed.

• Resource Allocation: Upon payment, we immediately allocate funds to procure your specific garments and supplies.
• Partial Credits: Any request to stop an order before physical printing begins is subject to our discretion. Should a credit be issued, it will be reduced by the cost of materials already ordered, shipping fees, and labor already spent on your project.
• In-Production: Orders that have entered the physical printing phase are strictly non-refundable and cannot be canceled.

Client-Supplied Items

If you provide your own garments or materials for printing, you do so at your own risk. While we handle all items with care, Miami Custom Printing is not responsible for the replacement cost of client-supplied items that may be damaged during the normal production process due to machine malfunction or material reactions.

Completion & Pickup

Completion dates are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, supply chain issues, or circumstances beyond our control. Clients will be notified when their order is complete and ready for pickup or shipment.

• Storage Fees: Orders not picked up within 30 days of completion notice will incur a storage fee of $10 per day until the order is claimed and all outstanding balances are paid in full.
• Abandoned Orders: Orders not claimed within 90 days of the completion notice will be considered abandoned and may be donated, discarded, or resold at our discretion. All original payments will be forfeited and will not be refunded.

Disputes & Jurisdiction

These policies are governed by the laws of the State of Florida. Any disputes arising from an order will be handled in Miami-Dade County. The prevailing party in any dispute shall be entitled to recover reasonable legal costs and attorney's fees.